Role: Senior Cloud Operations Engineer for SaaS Application, Platform and Cloud Infrastructure
Overview: Riversand Technologies is a Master Data Management (MDM) visionary and a Product Information Management (PIM) leader. We are a team of passionate people who are rethinking the way MDM and PIM work. We recently raised $35 million in series A funding and we are on a trajectory for accelerated product innovation and growth over the next two years. If you are a Cloud Support Engineer looking to advance your career in the latest in cloud and open source technologies, then now is the best time to join Riversand. Our solutions power enterprises worldwide, in a variety of industries including Retail, Manufacturing, Distribution, Energy, Healthcare, and Food Services.
Successful Senior Cloud Operations Engineers need to have a wide range of skills so that they can effectively contribute to all stages of Cloud system, software or application development. This includes attention to detail while working with deep technical issues, identifying opportunities of addressing root causes and improving the telemetry, monitoring and automation. They also need good problem-solving skills so that they can identify issues and determine how to correct them. Reviewing configuration, infrastructure/application architecture, lines of code and operational processes also involves the use of analytical skills. In addition, site reliability engineers need excellent communication and teamwork skills in order to effectively relay information to other engineers and properly document their work.
Primary responsibilities include;
Technology Skills Required
SaaS Platform (Mandatory): Elastic Search Big Data platform, Kafka, Zookeeper, Storm, Hbase, Hadoop, Spark and other components like Netty/ NGINX, Docker/ Docker swarm, Kubernetes, Auth0/IDP/SSO etc.
Cloud Infrastructure: Microsoft Azure (Mandatory): Vnet, VMs, Subscriptions, Resource groups, Storage accounts, Scale set, Azure functions, Event hub, Blob store, Azure ARM, Data bricks, Azure networking/security etc, OMS, AppInsights.
AWS (good to have): VPC, EC2, Load balancers, Auto scaling, EBS, Kinesis, S3, Lambda, CFT, CloudWatch
OS: Primarily Linux and partly Windows Servers
Scripting: Powershell, Python, Bash or Ruby
Monitoring: Monitoring tool like Sensu, Application Insights, OMS, Logic Monitor, Sumologic etc.
Container Orchestration: Docker or Kubernetes knowledge
Programming: Good Understanding of REST API and JSON Structures. Should be familiar with engineering practices, architecture / workflows, used cases etc.
Experience/ Background: 8+ years in a role of Cloud SRE, Architect, Senior Support Expert for SaaS solution with the above-mentioned technologies. Should have certifications in 2 or more of the related technologies.
Qualification: Any Graduate
Other Important Requirements: The team this role belongs to is expected 24x7 available (on call and availability in office) as it’s about managing global production and customer facing highly critical systems. Hence the individual should be flexible to adapt the roster/shift arrangements as required.
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