Application Support Engineer

Support Operations · Bengaluru, KARNATAKA
Department Support Operations
Employment Type Full-Time
Minimum Experience Mid-level


Riversand Technologies is a leading Master Data Management (MDM) software company headquartered in Houston, TX with offices in Boston, Dallas, and Bangalore. We are looking for individuals who will enjoy working in a creative and collaborative environment. There is a significant opportunity for growth within the company, and a chance to learn about and become part of a growing MDM community. 


Company Overview 

 Riversand was founded in 2001 with the goal of providing world- class enterprise software to Global 2000 companies seeking comprehensive and cost- effective Product Information management (PIM) solutions.  The Riversand PIM solution enables manufacturers, distributors and procurement organizations to populate accurate, timely & up-to-date product information across the enterprise. It aggregates all product data into a single repository and eliminates data inconsistencies, resulting in precise product information for all enterprise systems. The Riversand PIM solution easily scales to millions of items and thousands of attributes.  Our solutions drive significant business process and operational cost savings by streamlining the creation, collection and use of product information across the enterprise and beyond. They enable enterprises to synchronize product information, business processes and all relevant internal and external users into one centralized platform. A single- source of product information enables enterprises to automate collaboration and trading partners, whether the needs are in supplier facing activities such as Engineering Design, Sourcing & Procurement or customer facing interactions across multiple channels and markets. 

For more details please visit our website: 


Role:- Technical Support Consultant 

Job Responsibility:

·     Provide solution support across Riversand customers that are in compliance with support agreements (SLA’s)

  • Passion and enthusiasm for problem solving and customer facing skills
  • Passion for debugging/troubleshooting and testing
  • Passion for Coding and strong Analytical skills.



Bachelor’s degree or equivalent in Computer Science or Engineering (or an equivalent major) plus 2 or more years of progressively responsible experience in software development

Technical skills


Cloud: Azure or AWS experience

OS: Linux

Scripting: Bash and preferably Python

APIs: REST APIs, Postman etc.

Experience in previous consulting or customer facing roles is required

Excellent communication skills (written and oral) is required


 Nice to have

Programming: Java

Container Orchestration: Docker or Kubernetes knowledge

Technology: ELK stack, Elastic, Hbase, Hadoop, Kafka/Zookeeper, Netty/ Nginx, Spark (Two or more of these technologies)

Experience is desired in WCF and XML

Experience is desired in Agile methodology




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  • Location
    Bengaluru, KARNATAKA
  • Department
    Support Operations
  • Employment Type
  • Minimum Experience